Department of Defense Service-Disabled Veteran-Owned Small Business sealService-Disabled Veteran Owned Small Business

Lower equipment maintenance costs, without lowering service.

Maintenance Matrix consolidates your equipment maintenance agreements into a single, managed plan built for government agencies and public entities — cutting spend while keeping the vendors you already trust.

20–27%

Typical reduction in equipment maintenance spend, guaranteed under the Maintenance Matrix plan.

2010
Program founded
PA · MD · NC
States served, plus federal clients
1
Agreement replaces multiple service contracts

Maintenance budgets rarely get a second look.

Most agencies accumulate equipment maintenance contracts one purchase at a time — a copier agreement here, a server support plan there, a security system contract signed years ago and never revisited. Individually, none of them look like a problem. Together, they're usually the biggest source of avoidable spend in a facilities or IT budget.

Maintenance Matrix exists to find that overlap. We don't ask you to change vendors or lower coverage — we restructure how those agreements are managed and billed, and pass the savings back to you.

Three steps, no disruption to your team.

You keep the technicians and vendors you already use. We handle the agreement, the tracking, and the billing behind it. See the full services breakdown →

01

Equipment needs service

A failure occurs, and you call Maintenance Matrix or the service provider of your choice.

02

Repair happens as usual

Your chosen provider completes the repair — nothing changes about who touches your equipment.

03

We pay the vendor directly

The invoice comes to Maintenance Matrix, and we pay the provider — you never chase paperwork.

Governor Ed Rendell has credited the program with saving the Commonwealth of Pennsylvania millions of tax dollars in equipment costs over a seven-year engagement, citing the attention to detail behind the model.

— Governor Ed Rendell, State of Pennsylvania

Quick answers

What does Maintenance Matrix actually do?

We consolidate an organization's separate equipment maintenance contracts into a single managed Equipment Maintenance Agreement, then apply proven cost-reduction methods that typically save 20–27% versus current spend, with no loss of service quality.

Who is the plan built for?

Government agencies, public education institutions, and other public entities managing electronic equipment maintenance contracts, along with healthcare organizations such as HMOs, MSOs, and IPAs needing risk management support.

How much can our organization expect to save?

Clients typically see 20–27% in guaranteed savings on covered equipment maintenance spend, with the specific figure depending on your current agreements and equipment mix.

How do we get started?

Send us your current equipment service agreements for review. We analyze the data and return a proposal showing the projected dollar savings before you commit to anything.

See the full FAQ →

Ready to see your number?

Send your current agreements — we'll show you the savings before anything changes.

Get a free review